Privacy PolicyYour information deserves care and protection.
This policy explains how Rescue Mission for Street Life collects, uses, stores and protects personal information shared through our website, enquiries, referrals, applications and supporter relationships. Effective 1 August 2026.
01Information we collect
We may receive contact details, enquiry information, volunteer or partnership application information, donation records, website usage information and other details you choose to provide. We collect only what is reasonably needed for the stated purpose.
02Children’s information
RMFSL applies heightened care to information about children. Do not send a child’s name, photograph, case history, location or other sensitive details through public website forms or social media. Child-protection information is handled only through authorised, secure case pathways.
03How we use information
We use information to respond to enquiries, coordinate lawful referrals, administer donations and partnerships, assess volunteer applications, communicate organisational updates, meet safeguarding and legal duties, and improve our services.
04Sharing and disclosure
We do not sell personal information. We share it only when necessary for an authorised service, safeguarding response, legal obligation or trusted provider operating under appropriate confidentiality and security expectations.
05Storage and security
We use reasonable organisational and technical safeguards and retain information only for as long as it is needed for its purpose, safeguarding responsibilities, accountability requirements or applicable law.
06Your choices and rights
You may ask to access, correct or, where applicable, delete personal information held about you. You may also withdraw consent to optional communications. Some records may need to be retained for safeguarding, legal or accountability reasons.
07External services
Our website may link to trusted external services, including Google Forms and social-media platforms. Their own privacy terms apply when you use those services.
08Policy updates
We may update this policy when our services, safeguarding responsibilities or legal requirements change. The effective date shown above identifies the current version.
09Contact us
For a privacy question or request, email edward@rescuemissionlife.org or write to RMFSL, Plot 1295, Kalema Road, Lungujja, Kampala, Uganda.